Terms of Use
Kapteev · Version 0.9.0 · 12 September 2026 Pre-launch version. The Service is not yet open to subscription: no contract is formed by reading this page. These terms will be locked as version 1.0.0 before accounts open, and acceptance will then be collected explicitly. Translation provided for convenience — the French version («Conditions générales d'utilisation», v0.9.0) prevails.
1. Purpose and acceptance
These terms govern access to and use of the Kapteev platform, available at www.kapteev.com, app.kapteev.com and the associated applications (the "Service").
The Service is published by Kapteev, a French single-member limited liability company with a share capital of €3,000, RCS Paris 894 464 056, registered office at 9 rue des Colonnes, 75002 Paris, France. Full publisher details are set out in the Legal notice.
Using the Service means accepting these terms in full. If you do not accept them, you may not use the Service.
2. Definitions
- User: the natural person acting in a professional capacity who opens an account.
- Client: the legal entity or sole trader on whose behalf the Service is used.
- Workspace: the partitioned perimeter in which a Client's content, contacts and campaigns are hosted.
- User content: anything you upload, enter or supply — briefs, texts, images, audio, video, files, contacts.
- Generated content: the material produced by the Service from your instructions.
- Digital clone: the voice and face model built from a live capture of your own person.
- Campaign: a set of content and distribution parameters.
3. Eligibility and account
The Service is a professional service. It is reserved for adults acting within their professional activity. It is not intended for consumers or minors.
You warrant that the information provided when opening an account is accurate, and you keep it up to date. You are responsible for keeping your credentials confidential and for all activity carried out from your account. You notify us without delay of any unauthorised access you become aware of.
An account is personal. Sharing credentials between several people is prohibited; multiple access is handled by adding members to the workspace.
4. Description of the Service
Kapteev is a platform of artificial intelligence agents applied to marketing and communication. You speak to an orchestrator, which analyses your request, distributes it across specialist agents and assembles their output. The Service covers the design, production and distribution of campaigns across several channels, together with management of the associated contacts.
The Service relies on artificial intelligence models supplied by third parties, selected and replaceable. Output produced by those models is by nature variable and non-deterministic. Kapteev applies appropriate means to ensure its quality but guarantees no commercial result, no campaign performance, and no factual accuracy of generated content. It is for you to review and approve any content before distribution.
Features, available channels and the models used may change. A change that would substantially reduce an essential feature would be notified to you before it takes effect.
5. Subscription, term and termination
Access to the Service may be free or subject to subscription. Plans, their limits and their prices are those displayed at the time of subscription; financial terms are governed by the terms of sale, which are separate from these terms.
You may cancel your subscription and delete your account at any time from your workspace.
We may suspend or terminate access, with notice where circumstances allow: in the event of breach of these terms, use that harms the security or integrity of the Service, unlawful activity, or non-payment. In the event of a serious breach or immediate risk — in particular infringement of a third party's rights or fraudulent use of a digital clone — suspension may be immediate.
On closure of the account, your content is deleted as described in the Privacy policy. It is for you to export whatever you wish to keep before closure.
6. Your content and the rights you grant us
You remain the owner of your User content.
You grant us, for the sole duration necessary to perform the Service, a non-exclusive, worldwide and non-transferable licence to host, reproduce, technically adapt and distribute your User content, solely in order to provide you with the Service and in accordance with your instructions. This licence gives us no right of exploitation of our own.
Your content is never used to train third-party artificial intelligence models, nor general-purpose models.
You warrant that you hold all necessary rights in the User content you upload — in particular copyright, neighbouring rights, the image rights of the people depicted and rights in any trade marks referred to. You indemnify us against any third-party claim based on your User content.
7. The digital clone
Creating a digital clone involves processing biometric data and is subject to separate explicit consent, collected independently of these terms and revocable at any time.
The following rules are conditions of use of the Service, without exception:
- the clone is built exclusively from a live capture of your own person, with liveness detection; no uploaded file may serve as a source;
- the capture must be carried out alone; the presence of several faces causes it to be rejected;
- creating or attempting to create the clone of a third party is prohibited, with or without their agreement, including by presenting a photograph, a screen or a recording to the camera;
- biometric templates and models are stored exclusively within the European Union and are never used to train third-party models;
- withdrawal of consent, like deletion of the account, triggers immediate purging of the clone and interruption of any uses in progress.
Any attempt to circumvent these rules results in immediate suspension of the account.
8. Generated content and its marking
To the extent of the rights we are able to transfer, Generated content produced from your instructions is assigned to you for any professional use, with no further royalty.
Two limits are brought to your attention. First, content produced without creative human intervention is not necessarily protectable by copyright in every country; we therefore do not guarantee that Generated content confers an enforceable monopoly on you. Second, an artificial intelligence model may produce output close to an existing work; checking this before any commercial exploitation is your responsibility.
Generated content carries machine-readable technical marking and, where it reproduces the image or voice of a real person, a visible notice identifying artificial-intelligence-generated content, in accordance with Article 50 of Regulation (EU) 2024/1689. Removing, altering or concealing that marking is strictly prohibited and constitutes a serious breach of these terms.
9. Your obligations when distributing
When you import contacts and distribute a campaign, you are the controller within the meaning of Article 28 GDPR and Kapteev acts as processor, under the data processing agreement concluded with you.
On that basis you warrant that you: have a valid legal basis for each send, have informed the data subjects, comply with the marketing rules applicable in the recipient's country, include a simple means of objection and an accurate sender identifier, and handle unsubscribe requests and data-subject requests without delay.
You do not distribute content you know to be misleading, nor any message presenting Kapteev as the author or the guarantor of your offer.
10. Prohibited uses
It is prohibited, in particular, to use the Service to:
- impersonate a person or an organisation, or produce content intended to make it appear that a real person said or did what they did not say or do;
- distribute unlawful, defamatory, hateful, violent or pornographic content, or content harmful to a minor;
- send unsolicited bulk messages, or circumvent an unsubscribe mechanism;
- infringe the intellectual property rights, privacy or image rights of a third party;
- manipulate an electoral process or spread organised disinformation;
- circumvent technical limits, quotas, content marking or security controls; extract data from the Service on a large scale; decompile its components;
- resell or make the Service available for the benefit of a third party without written agreement.
11. Kapteev's intellectual property
"Kapteev" is a registered French trade mark. The platform, its architecture, its interfaces, its agents, its character, its graphic elements and its documentation are protected. These terms grant you no rights in those elements, other than the right to use the Service for the duration of your access.
Your feedback and suggestions may be used freely to improve the Service, without this creating any obligation towards you.
12. Availability and changes
The Service is provided with the features then available. We do not guarantee uninterrupted availability: maintenance operations, incidents or third-party provider failures may affect it. Planned maintenance is announced where possible.
The Service depends on third-party providers — artificial intelligence models, hosting, routing, social networks. The unavailability of a third party, or a change in its terms, may affect a feature; we then endeavour to substitute an equivalent solution.
13. Liability
Kapteev is bound by an obligation of means (obligation de moyens).
We cannot be held liable for: the content you distribute and its consequences, the absence of rights in the material you upload, the inaccuracy of generated content you have not checked, the commercial results of your campaigns, or the failure of a third-party provider beyond our control.
To the extent permitted by law, our liability is excluded for indirect damage — loss of revenue, loss of customers, reputational harm — and, for direct damage, capped at the amounts you have paid us during the twelve months preceding the triggering event.
None of these limitations applies in the event of wilful misconduct, gross negligence, personal injury, or where the law prohibits them.
14. Personal data
The processing of personal data is described in the Privacy policy, which forms an integral part of your relationship with Kapteev. Biometric data is subject to reinforced commitments, detailed in that policy and restated in clause 7 above.
15. Governing law, complaints and disputes
These terms are governed by French law.
Any complaint is to be sent to contact@kapteev.com; we undertake to respond and to seek an amicable solution.
Failing agreement, and both parties acting in a professional capacity, the competent courts are those of Paris, including where there are several defendants or a warranty claim.
If any provision of these terms is held void, the remaining provisions stay in force.
Kapteev Terms of Use — v0.9.0 (EN) · 12 September 2026 · translation of the French version v0.9.0